Privacy Policy

1. Introduction

Welcome to AUMNOVA ("we," "our," "us"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at [email protected].

When you visit our website aumnova.com (the "Website"), and more generally, use any of our services (the "Services," which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously.

2. Information We Collect

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website, or otherwise when you contact us.

The personal information we collect may include the following:

• Contact Data: Name, email address, phone number
• Healing Information: Information about your spiritual and healing goals, challenges you're facing, and session preferences
• Payment Data: Payment information necessary to process your payment for paid services (Note: We use secure third-party payment processors and do not store your payment details)
• Communication Data: Any communications between you and AUMNOVA, including emails, messages, and session notes

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information.

3. How We Use Your Information

We use personal information collected via our Website for a variety of business purposes described below:

• To provide healing services: To deliver the spiritual and energy healing services you request
• To send administrative information: To send you product, service, and new feature information
• To protect our Services: To keep our website safe and secure
• To enforce our terms: To enforce our terms, conditions, and policies
• To respond to legal requests: To respond to legal requests and prevent harm

4. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

• Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose
• Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests
• Legal Obligations: We may disclose your information where we are legally required to do so
• Vital Interests: We may disclose your information where we believe it is necessary to protect your vital interests

5. Spiritual and Healing Information

As a spiritual healing service, we understand the sensitive nature of the information you share with us. We treat all spiritual, emotional, and healing-related information with the utmost confidentiality and respect.

Special Protections:

• All healing session notes are stored securely and encrypted
• Your spiritual journey and personal revelations are kept strictly confidential
• We never share your healing progress or personal spiritual experiences with third parties without your explicit consent
• Session recordings (if any) are stored securely and deleted after 30 days unless you request otherwise

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

7. Your Privacy Rights

You have certain rights under applicable data protection laws. These may include the right to:

• Request access and obtain a copy of your personal information
• Request rectification or erasure of your personal information
• Restrict the processing of your personal information
• Data portability, if applicable
• Withdraw consent at any time where we rely on consent to process your personal information

8. Contact Us

If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO) by email at [email protected] or by post to:

9. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.